1. General Information
Italy Family Vacations S.r.l. (hereinafter, "we", "our" or "the company") is
committed to protecting the privacy and security of our families' personal data. This Privacy Policy
describes how we collect, use and protect your
personal information in compliance with the General Data Protection Regulation (GDPR).
🌟 Family Excellence Commitment: At Italy Family Vacations we not only protect your
personal data but also ensure that your family journey is safe, inclusive, and filled with memorable experiences.
2. Data Controller
Company Name: Italy Family Vacations S.r.l.
VAT Number: IT12345678901
Address: Via Roma 123, Milan, Italy
Phone: +39 (02) 8765-4321
Email: privacy@italyfamilyvacations.com
Website: www.italyfamilyvacations.com
Registration: CCIAA Milano REA MI-1234567
3. Personal Data We Collect
To offer personalized family experiences and vacation packages, we collect:
3.1 Identification Data
- Full name and surnames
- Identity document (passport, national ID)
- Date of birth and age (for all family members)
- Nationality and country of residence
- Family photographs (only with consent for use in vacation testimonials)
3.2 Contact Data
- Personal email address
- Mobile and landline phone numbers
- Complete postal address
- Social networks (if you provide them voluntarily)
3.3 Family Travel Data
- Family composition (adults, children, ages)
- Travel preferences and special interests
- Accommodation preferences (family rooms, suites)
- Dietary requirements and restrictions
3.4 Health Data (Only when relevant)
- Medical conditions affecting travel
- Allergies or special needs
- Mobility requirements
- Emergency contact information
3.5 Payment Data
- Credit/debit card information
- Bank transfer details
- Payment history
3.6 Web Browsing Data
- IP address and location data
- Browser type and version
- Pages visited and time spent
- Device information
4. Purposes of Data Processing
We use your personal data to:
- Process bookings and payments for family vacation packages
- Provide personalized family travel experiences
- Ensure safety and appropriate accommodations for all family members
- Communicate about family events and vacation updates
- Improve our services based on family feedback
- Comply with legal and regulatory requirements
- Send marketing communications (with consent)
5. Legal Basis for Processing
- Contract Performance: To fulfill booking agreements
- Legal Obligation: Safety regulations and insurance requirements
- Legitimate Interest: Service improvement and fraud prevention
- Consent: Marketing communications and photo usage
6. Sharing Information with Third Parties
6.1 Family Travel Partners
- Family-friendly hotels and resorts
- Childcare services and family activities
- Theme parks and entertainment venues
6.2 Service Providers
- Payment processors (Stripe, PayPal)
- Insurance companies
- Medical emergency services
- Transportation providers
6.3 Travel Authorities
We share information when required by law with:
- Italian tourism authorities
- Hotel associations
- Medical authorities for safety compliance
7. International Data Transfer
Your data may be transferred to countries outside the EU for service provision. We ensure adequate protection through standard contractual clauses or adequacy decisions.
8. Data Subject Rights
👨👩👧👦 Your Rights as a Family: Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.
How to Exercise Your Rights
- Contact our Data Protection Officer
- Email: privacy@italyfamilyvacations.com
- Phone: +39 (02) 8765-4321
Response guaranteed within 30 days according to GDPR.
9. Data Retention
- Booking Data: 7 years for tax and legal purposes
- Health Data: 5 years or as required by medical regulations
- Marketing Data: Until consent withdrawal
- Website Analytics: 26 months
10. Information Security
Security measures implemented:
- SSL/TLS encryption for all data transmission
- Secure payment processing (PCI DSS compliant)
- Regular security audits and penetration testing
- Employee training on data protection
- Access controls and authentication systems
- Regular backups and disaster recovery plans
11. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized family vacation recommendations
- Ensure secure booking processes
You can manage cookies in your browser. Rejecting them may limit functionality.
12. Children's Data
For children under 16, we require parental consent. We are committed to protecting children's data and ensuring age-appropriate family activities.
13. Family Experience Transparency
We use anonymized feedback data to improve our vacation packages and ensure the highest standards of family satisfaction.
- Regular guest satisfaction surveys
- Family experience tracking
- Safety monitoring during activities
- Quality improvement initiatives
14. Changes to This Policy
We may update this policy to reflect changes in our services or legal requirements. Significant changes will be communicated via email or website notice.
15. Supervisory Authority
For complaints or concerns about our data processing, you can contact the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
- Website: www.garanteprivacy.it
- Email: protocollo@gpdp.it
- Phone: +39 06 69677 1
16. Consent
By using our services, you consent to the collection and processing of your data as described in this policy. You can withdraw consent at any time.
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